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Satisfaction
The greater proportion of our business has been obtained through
personal and corporate recommendations from previously satisfied
customers. Our continued success rests upon our ongoing dedication
to delivering excellence to you.
* Urban Recovery Ltd reserve the right to edit comments entered on this site
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Date (31/07/2009): Name of Guest michelle Vehicle make/model: corsa Comments cheap, friendly and great service will definatly use again but hopefully won't need to .
Date (02/07/2009): Name of Guest Robert Vehicle make/model: BMW X6 5.0 TT Comments Excellent Service, asked for next day collection and vehicle was delivered by 12.00. Will use again no problem.
Date (15/06/2009): Name of Guest Simon Vehicle make/model: Golf GTI Comments Great service, really could not fault at all, phoned when on way and when leaving and the time was bang on, price was fair as well, driver was really pleasant and helpfull, well done urban recovery 10 out of 10 for me.
Date (26/05/2009): Name of Guest Tania Vehicle make/model: MG TF Comments Excellent, friendly, and very helpful, recovery cost was very reasonable. They took excellent care of my car. I would recommend Urban Recovery's service any day.
Date (19/05/2009): Name of Guest james cordwell Vehicle make/model: vw polo Comments Excellent service, friendly, very helpful & efficient. Would recommend to all.
Date (13/05/2009): Name of Guest Neil Black Vehicle make/model: Audi TT Comments Excellent, friendly, very helpful and efficient service. Would not hesitate to recommend to all.
Date (02/04/2009): Name of Guest Andy Hill Vehicle make/model: Astra van Comments This vehicle needed to be transported to Southampton docks for export and had to be collected and delivered within certain criteria. Everything went smoothly, service and communication were excellent and the cost was very reasonable. I would not hesitate to recommend Urban Recovery's service.
Date (28/03/2009): Name of Guest Joel Crooks Vehicle make/model: Skyline GTS Turbo Comments Great service. Excellent communication, pleasant to deal with and took good care of my car. Will use them again.
Date (11/03/2009): Name of Guest Mr Hussain Vehicle make/model: VW Passat Comments Excellent service. Driver arrived on time and was courteous and helpful, as well as patient.
Thanks
Date (22/02/2009): Name of Guest MIKE NASH Vehicle make/model: LAND ROVER Comments Excellent service, most helpful and very good communication.
Date (17/01/2009): Name of Guest Becky Woodwards Vehicle make/model: Alfa Romeo Comments We were really pleased with the service we recieved. The driver was curteous and friendly and the price was extreamly reasonable. Also communication was fast, efficiant and friendly. We would definatly use this company again!
Date (31/12/2008): Name of Guest Martin Ericson Vehicle make/model: Renault Laguna Comments Excellent service. The driver arrived on time, and managed to load the car onto the truck despite a difficult location. Great communication from Urban Recovery all through the process from quote to delivery.
Date (31/12/2008): Name of Guest Marcus Rock Vehicle make/model: Vauxhall Astra Comments Very good response. Urban Recovery took my call on Boxing Day and arranged transport for the next day. Friendly staff and a very reasonable price.
Date (05/12/2008): Name of Guest Paul Blackburn Vehicle make/model: Nissan 200sx Comments Very good service, car was delivered on time and was very well looked after. Would use them again without question
Date (05/12/2008): Name of Guest Trevor Hay Vehicle make/model: Mini Comments Perfect, thanks
Date (05/12/2008): Name of Guest Dan Vehicle make/model: VW Golf Comments Very helpful every step of the way, kept me informed from start to finish. Very competitive price, much much cheaper than RAC! I hope I dont have to use you again, touch wood, but if I do I would defintely use you again.
Date (17/10/2008): Name of Guest Melinda Needham Vehicle make/model: Landrover Freelander Comments I would like to say a huge thank you to Urban Recovery for their first class service. Special thanks go to the very kind young man who stopped in his breakdown truck to help me when I was stranded at a roundabout on the outskirts of Birmingham because the clutch went on my Landrover. I would recommend you to friends and colleagues and can't thank you enough, without your help we would not have got to the Queen Concert at the NIA. Thanks to you we did and had a fantastic time!
Date (09/10/2008): Name of Guest JERRY MERCHANT Vehicle make/model: TOYOTA LUCIDA Comments Thank you so much for all your help. The whole process was excellent and it ran very smoothly, I would have no hesitation in recommending your services to friends and colleagues or using your service again. Thank you very much!
Date (01/10/2008): Name of Guest Adam Vehicle make/model: Honda civic Comments Thanks for the recovery the other day. Broke down in the middle of nowhere and urban recovery were out as quick as a flash. The driver Wayne was very helpful also.
Thanks again
Date (14/09/2008): Name of Guest Kerry Randall Vehicle make/model: BMW 535D Comments Thanks for your help over the weekend.
Date (06/08/2008): Name of Guest Sarah Deakins Vehicle make/model: Vauxhall Corsa Comments Great job guys, will recommend to friends. Thanks
Date (11/06/2008): Name of Guest Sue Irvin Vehicle make/model: BWM 3 Series and Mercedes Comments Thank you so much for all your help. The whole process was excellent and it ran very smoothly, I would have no hesitation in recommending your services to friends and colleagues or using your service again.
Thank you very much!
Date (03/06/2008): Name of Guest Julie Williams Vehicle make/model: Fiat Punto Comments Derek arrived early and was very pleasant and helpful,
i was very happy with the service and im sure derek is an asset to your team. Thanks for your help.
Date (15/05/2008): Name of Guest Lisa Silvers Vehicle make/model: Renault Megane Comments Recovered a vehicle for one of our customers. very helpful and very quick response, would recommend to anyone. Thank you.
Date (09/05/2008): Name of Guest Amanda Astley Vehicle make/model: Renault Combo Van Comments Rarely do you encounter such excellent customer service these days, they collected a van for a client of ours at very short notice - nothing was too much trouble. Very, very impressive.
Date (06/04/2008): Name of Guest darren moores Vehicle make/model: RANGE ROVER Comments 'great service, very helpfull driver, highly recomend TOOK GREAT CARE OF MY 50 GRAND MOTOR CHEERS'
Date (01/04/2008): Name of Guest samantha barrett Vehicle make/model: Renault Megane Comments 'Absolutely fantastic! very quick service, very helpful and polite driver. Highly recommended.'
Date (30/03/2008): Name of Guest Trevor Parthouse Vehicle make/model: Toyota Avensis Comments 'I recently broke down in Lichfield and needed to get back home, Urban recovey very quickly got to me and got my car back home. The battery on my mobile was very low and their staff even passed a message on to my wife letting her know i would be late - Very helpfull '
Date (20/03/2008): Name of Guest ben Vehicle make/model: classic mini Comments 'great service, very helpfull driver, highly recomend'
Date (06/03/2008): Name of Guest julie Vehicle make/model: vauxhall zafira Comments 'Brilliant !! Very helpful and friendly driver. Would definately recommend their services. Very reasonable prices.'
Date (28/02/2008): Name of Guest Nikki Marceano Vehicle make/model: Toyota Previa Comments 'Very good service. Driver was very very helpful. Great Price'
Date (09/02/2008): Name of Guest Chris Witcombe Vehicle make/model: Cadillac convertable & 2 old beetles Comments 'Moved three non running cars in one day. Very helpful and efficient, driver could not do enough to help.
Thanks a bunch guys. Chris.'
Date (31/01/2008): Name of Guest Lucy A Vehicle make/model: Ford Ka Comments Excellent service, thank you!
Date (22/10/2007): Name of Guest Steve Vehicle make/model: Ford Focus Comments 'Got vehicle recovered to London after a crash on the M6 brilliant service !'
Date (08/10/2007): Name of Guest G Reeves Vehicle make/model: VW Golf Comments 'it was great service on time too'
Date (21/09/2007): Name of Guest Tom Childs Vehicle make/model: Toyota Celica Comments 'Friendly service, driver was patient even though the destination was hard to find. I'd use them again.'
Date (11/07/2007): Name of Guest Simon Wood Vehicle make/model: Volvo 760 Estate Auto Comments 'Transmission failed on the Volvo outside B'ham - Once again the team at Urban Recovery have proved their weight in gold. Sterling service and great help with arranging the repairs at Driver Transmissions (B'ham). Many thanks, Si'
Date (09/07/2007): Name of Guest Alex Adamson Vehicle make/model: BMW 750iL Comments 'Very good service at an excellent price, even the fairly large car I needed collecting was no problem and the car arrived on time with no hassle to me at all and thats the main thing!! will certainly be using you again..'
Date (25/06/2007): Name of Guest riz khan Vehicle make/model: nissan micra club Comments 'top guys helpfull higly recomended (respect)'
Date (28/04/2007): Name of Guest eric muir Vehicle make/model: suzuki wagonr+ Comments 'Thanks for a very speedy delivery and collection. I am very impressed and would certainly use your service again should the need arise.'
Date (18/04/2007): Name of Guest Robert Jeffcoate Vehicle make/model: BMW Comments 'I should like to thank Urban Recovery for their helpful service which was really good. Your charge was reasonable and you did a good job so I am a happy customer, although I hope I don't need your services too often!!'
Date (05/04/2007): Name of Guest Steve Little Vehicle make/model: 1970 Chevrolet Chevelle Comments 'Did a great job. Chris turned up on time in the right place and was very careful with my car. He even managed to beat me back to Solihull from London. In short, polite, efficient and good value for money. I would use them again.'
Date (28/03/2007): Name of Guest Robert Hardy Vehicle make/model: Lexus IS200 Comments 'Thanks for all your help over the weekend, excellent service. '
Date (10/03/2007): Name of Guest Harris Khaliq Vehicle make/model: Audi R8 Comments 'My Audi R8 had a system problem which stopped it from running as it was i was on the M6, i called up urban-recovery they came in 20 minutes and delivered me an my vehicle to my house, they also gave me a great price, i would recommend these to everyone'
Date (10/03/2007): Name of Guest Bill Thornett Vehicle make/model: Mitsubishi Pajero Comments 'My vehicle was disabled at home and needed to be taken to a specialist repairer, one request on the website and a firm but very fair quote was sent back. Pick up was arranged, driver arrived on time and vehicle delivered. Very impressed, would definitely use again and recommend to others.'
Date (22/02/2007): Name of Guest Sandfords Construction Vehicle make/model: Renault Master Comments 'Our vehicle was stuck on the hard shoulder of the M6 A single phone call to urban Recovery and they were there in less than Half Hour to bring our truck back to the yard. An efficient reliable service and extremely fair rate was given. Oh yes. They were also extremely polite and pleasant. Many Thanks'
Date (04/02/2007): Name of Guest John Cattaway Vehicle make/model: Bedford Rascal Comments 'I booked a removal from the midlands to the south coast last week, but unfortunately at the last minute I was let down by the person I was buying the vehicle from. I called Urban Recovery as soon as I knew and they assured me it was no problem and as soon as I was ready to call and re book. At the end of the week, once I had sorted things out I called Urban Recovery to re arrange, they told me not to worry and it would be picked up Friday and delivered Saturday, and that is what happened. Well done to all at Urban Recovery Ltd. A very good service without any fuss.'
Date (28/01/2007): Name of Guest Lucy Vehicle make/model: 1979 Mini1000 Comments 'Cool! My mini is now in one piece at my house. Let the restoration begin!! Thanx. '
Date (24/12/2006): Name of Guest Hamid Vehicle make/model: Audi A4 Comments Thanks lads, great service
Date (04/12/2006): Name of Guest Simon Wood Vehicle make/model: SAAB 99 (project!) Comments 'Super service, communications and a professional team. Will use again. Thank you.'
Date (02/12/2006): Name of Guest liam Vehicle make/model: rover 416 Comments Great job, thanks.
Date (26/11/2006): Name of Guest JOHN Vehicle make/model: OLD VAN Comments 'TOP BLOKES, WELL RECOMMENDED.'
Date (25/10/2006): Name of Guest Abdul Jabbar Vehicle make/model: Nissan Cherry Comments 'Very gud timing nice joabz'
Date (14/10/2006): Name of Guest sufi maj Vehicle make/model: quad Comments 'well done lads great job. '
Date (22/09/2006): Name of Guest Tony Vehicle make/model: VW Camper Comments 'Extremely happy with the service provided, fast efficient and at reasonable rates.
'
Date (18/09/2006): Name of Guest Christine Ball Vehicle make/model: Cadillac Comments 'Just a big THANKYOU for delivering my cadillac safe and sound. You kept everyone involved with the car well informed and gave a first class service.
I will definately ring you again when I need to. Awesome service No messing, No fuss Just Professional !!
'
Date (04/09/2006): Name of Guest Peter Adams Vehicle make/model: Vectra Comments 'Brilliant Service. On Time and great communication. I would highly recommend Urban Recovery.
Thanks a Million
Peter Adams'
Date (12/06/2006): Name of Guest Tony Vehicle make/model: Audi Comments 'very prompt service'
Date (01/06/2006): Name of Guest Willie Thorne Vehicle make/model: BMW 7series Comments 'Car had broken down and thought it would be a real hassle to get moving. Called urban recovery and had the car moved within 45 minutes. Very professional company who i would definatly recommend.'
Date (16/05/2006): Name of Guest Julie Gatherar Vehicle make/model: Volkswagon Polo Comments 'I thought moving my car would be a real hassle but I could not have been more wrong. Very professional company who I would definately recommend. Thank you very much.'
Date (07/03/2006): Name of Guest stuart scharcarnie Vehicle make/model: Granada scorpio estate Comments 'very speedy service, hassle free unlike others highly rec to anyone will most certainly use in the future very competative prices'
Date (25/12/2005): Name of Guest Brian Jones, P Motorsports Ltd Vehicle make/model: Nissan Pulsar GT R Comments 'Excellent job boys (and girl).'
Date (16/12/2005): Name of Guest Trevor Yates Vehicle make/model: Toyota Corolla Comments 'Thank you, Excellent service.'
Date (12/12/2005): Name of Guest steve Vehicle make/model: clio Comments 'EXCELLENT SERVICE VERY HELPFULL AND KEPT IN TOUCH WOUID RECOMMEND TO ALL
THANKS GUYS'
Date (29/11/2005): Name of Guest Brian Tighe Vehicle make/model: Vauxhall Corsa Comments 'Excellent service - just as promised. My son's car was recovered from Sheffield follwing a motorwat shunt and delivered to Solihull. I would certainly use again and recommend unreservedly.'
Date (23/11/2005): Name of Guest Dawn Penrice Vehicle make/model: Honda Civic Type R Comments 'Very good service. My car had to be taken from Bath to Fife (Scotland) distance was not a problem to them and gave a good price too. The staff were very helpful and polite and kept me updated on when my car would arrive. I would recommend them to anyone.'
Date (14/11/2005): Name of Guest Claude Keogh Vehicle make/model: 68 Beetle Comments 'Fantastic service which met my deadlines and was booked at very short notice. Very helpfull fella picked up the car and was at it destination in great time, esp. since it had to go clean accross Birmingham at morning rush hour. Would deffo use again. )'
Date (13/11/2005): Name of Guest Debbie Johnson Vehicle make/model: VW Beetle Comments 'Hi I would like to say a very big thank you for collecting my VW Beetle from Cornwall and delivering it to my parents house in Birmingham. I would definitely use you again and recommend you to everybody, your service is 10 out of 10.'
Date (12/11/2005): Name of Guest Nigel Spurr Vehicle make/model: Not a vehicle! Comments 'Very flexible and careful transporting an unusual item. No hesitations in using again. Thanks.'
Date (11/11/2005): Name of Guest Barbara Good Vehicle make/model: Mondeo Comments 'Very pleased with the service. You telephoned back with a quote when you said you would and kept us informed throughout. A very good service and very pleasant personnel.'
Date (31/10/2005): Name of Guest Euro Concept International Vehicle make/model: Renault Master Comments 'Excellent service collecting our broken down truck from Belgium, it was a quick response after our confirmation and it was nice to be kept informed of the progress. Great job thanks.'
Date (07/10/2005): Name of Guest Robert Clayton Vehicle make/model: Land Rover SWB, soft top Comments 'Quality service, I bought the L/R from Chelmsford in Essex and had it delivered to Doncaster! I was kept informed about the location and time of arrival of the vehicle. The price was excellent. I would use Urban recovery again without doubt. Thankyou.'
Date (29/09/2005): Name of Guest carl Vehicle make/model: vw golf vr6 Comments 'Very quick,reliable service,would definatly use again.
(had car delivered to bath~100 miles )'
Date (06/09/2005): Name of Guest Dean Edwards Vehicle make/model: Rover Metro GTA Comments 'My wife's car broke down while on holiday in Weymouth she had the kids and her mum with her. I phoned the lads at urban recovery on Friday night and they had picked up and delivered my car to my house by Monday afternoon. No fuss, no hassle and a price that was by far cheaper than any other company I tried. I would not hesitate in giving this company my highest recommendation. Thanks for all your help lads.'
Date (13/08/2005): Name of Guest Dan Hunt Vehicle make/model: VW T25 Camper Comments 'A very competitive rate and friendly service. Urban Recovery kept me updated on the progress of my van every step of the way and were very reliable. Thanks!'
Date (09/08/2005): Name of Guest Belinda Vehicle make/model: VW Beetle Comments 'What a great service!... I've used you twice now, once for a collect and deliver, and again for a collect and dispose. Both occasions you have given an excellent service, fast, friendly, and very reliable, not forgetting the competitive price. Thanks to you all at Urban Recovery, you made the whole process pain free!'
Date (02/08/2005): Name of Guest Christopher French Vehicle make/model: My beloved Rover 420 Comments 'Excellent service. Fast, thorough, friendly. Very efficient and good value for money. Thank you.'
Date (03/07/2005): Name of Guest Andy Vehicle make/model: Fiesta XR2 Comments 'I'd reccommend this company 2 any1 i know. Good job, Cheap too. Cheers!'
Date (28/06/2005): Name of Guest Alex Vehicle make/model: skoda felicia Comments 'thanks for your help. I needed recovery of the vehicle. it was one of the cheapest and quick. when other companies asked at leat 30% more and couple of them even 3 times more '
Date (24/06/2005): Name of Guest Gaynor Martin - Galaxy Radio Vehicle make/model: My Mum's Punto Comments 'Thank you for rescuing my mum off the motorway! You got there when 2 other companies let me down - nice job!'
Date (26/05/2005): Name of Guest mr vaugan Vehicle make/model: BMW M3 Comments 'well done lads, THANK YOU'
Date (11/05/2005): Name of Guest linda Vehicle make/model: Nissan Skyline Comments 'Having been let down by another recovery trader booked for 3 weeks we were delighted by the speed of action received from Urban Recover Ltd. They were courteous and prompt getting back to us. As the garage was waiting to fix the car therefore it was a special treat to be told they could come even earlier than at first they had said. The garage also found the driver polite and helpful. Well done to the whole team. Thanks to you all.'
Date (02/02/2005): Name of Guest Terry Vehicle make/model: Golf VR6 Comments 'Great job lads, thanks.'
Date (29/11/2004): Name of Guest Micheal Stackhouse Vehicle make/model: VW Camper Comments 'Thanks for all the work you did on my Camper..... it flew through its MOT. I would definitely use you again in the future.'
Date (13/11/2004): Name of Guest Terry Donald - MMC LTD Vehicle make/model: Mercedes Sprinter Comments 'Thanks for looking after me on the M6, exellent job lads.'
Date (02/11/2004): Name of Guest John P Vehicle make/model: Golf Comments 'Thank you for your prompt response to my email enquiry.'
Date (01/11/2004): Name of Guest Mark Moore Vehicle make/model: Mercedes Vito Comments I burnt my clutch out trying to pull a heavy load up a hill, you lot got me back home in time for my tea... thanks.
Date (31/10/2004): Name of Guest Julie lakha Vehicle make/model: BMW 330CI Comments 'Good job guys, thanks.'
Date (28/10/2004): Name of Guest Stephanie May Vehicle make/model: Ugly Phil's Trashed BMW! Comments 'A huuuuge thank you to the guys at Urban Recovery for towing Ugly Phil's car on it's way to be trashed by The Monk and our listeners! (And also for bringing the heap of crap back in many pieces!)
You guys ROCK!
Big Thanks!
Ugly Phil, Rach, Monk & Steph x
'
Date (27/10/2004): Name of Guest Simon Rayement Vehicle make/model: Ford Escort RS Comments 'Thank you all at Urban Recovery Ltd for the prompt service you provided me.'
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